GRMtronics Srls

General terms and conditions

 

These GTC apply to the use of the online purchasing portal, to on-site purchases and to the use of GRMtronics Srls products.

GRMTronics Srls offers a diverse selection of services and products, to which additional or different conditions may apply.

ART. 1 – CONTRACT

  1. To provide services or products, a specific contract must be signed between the Customer and GRMTronics.
  2. These General Terms and Conditions apply exclusively where not otherwise provided for in the Contract stipulated between the parties.
  3. The contract comes into force, alternatively:
  4. At the same time, the date of signing by the Customer and GRMTronics;
  5. Following express acceptance by GRMTronics of the purchase proposal submitted by the Customer via certified email, registered mail or website;
  6. Following the booking of a service by the Customer, if GRMTronics has performed it even partially.

ART. 2 – TEMPORAL EFFECTIVENESS

  1. The content of the contract is freely determined by the parties, following negotiation.
  2. The latest GTC published on the date of signing apply to the contract.
  3. Any changes to the GTC that occur after the contract has been signed will be effective 15 days after notification by GRMTronics Srls.
  4. The Customer has the right to object, within 15 days of notification, to the modification of the applicable GTC.
  5. In the event of objection within the terms set out in paragraph 4, the General Terms and Conditions applicable at the date of signing shall remain effective.
  6. In the event of a conflict between the GTC, the conditions of use and the contract, what is established in the contract shall prevail.
  7. The Terms of Use prevail over the GTC.

 

ART 3 – PRINCIPAL CUSTOMER, SECONDARY CUSTOMER AND INTERESTED PARTY

  1. The Contract is stipulated exclusively between the main Customer and GRMTronics, who are the only ones entitled to exercise the rights deriving from the relationship.
  2. The Customer is required to provide truthful personal data, both on the website and in the contract, at the time of signing/registration and to communicate any changes thereto, if these are essential for the execution of the contract.
  3. In the event of incorrect or failed communication of data, the Customer is responsible for the failure or delay in execution of the contract.
  4. For contractual purposes, the following are defined and a distinction is made between:
  5. Main Client: The Customer who purchased GRMTronics products or who has been expressly authorized by GRMTronics as the primary user. The primary Customer always has access to the full range and functionality of GRMTronics products;
  6. The Secondary Customer: The Customer who has not directly purchased the GRMTronics products but has been authorised to use them by the primary user through possession, holding or material availability;
  7. Interested party or interested third party: the Customer, whether not primary or secondary, who has at his disposal or material availability of the GRMTronics products or services, with or without the company's authorization.

 

ART 4 – RESERVATION OF PRODUCTS OR SERVICES

  1. Products or services can be booked via the website, certified email (PEC), or in person through authorized resellers.
  2. Availability, description, duration and prices of products and services are indicated on the website or in the product details.
  3. The products and services booked by the primary user cannot be transferred to another secondary customer or interested party without the authorization of GRMTronics.
  4. Transferring a product or service without authorization from GRMtronics will result, at the company's discretion, in suspension of the service.

 

ART 5 – PURCHASE AND SALE OF PRODUCTS

  1. The sale and purchase of GRMTronics products and services concerns the primary Customer exclusively.
  2. The primary Customer may not assign, make available or purchase GRMTronics products on behalf of third parties without the prior consent of GRMTronics.
  3. GRMTronics may restrict the purchase, sale, or use of its products to certain geographic areas.
  4. GRMTronics may always limit the circulation or use of goods and services if there is another authorized user with a territorial exclusivity agreement in the same geographic area, within a 30 km radius.
  5. The rules regarding suspension, termination and blocking of the service apply.

 

ART 6 – TRANSFERS OF GOODS, SERVICES OR CREDITS

  1. GRMTronics may assign, transfer, or dispose of any mandatory or credit rights arising from contracts for the sale or supply of goods and services, subject to a purely informative communication to the Customer.
  2. The Customer may assign, transfer or dispose of the accrued credit rights.
  3. The Customer may not transfer to third parties, in whole or in part, without the approval of GRMTronics, the rights to use goods or services.

 

ART 7 – PAYMENT TERMS

  1. If the main Customer or his auxiliary purchases a service, unless otherwise agreed, these conditions apply.
  2. For goods and services that have an associated cost, the customer agrees to pay for it.
  3. The price set for goods or services includes applicable taxes, unless otherwise specified.
  4. Taxes are calculated based on the location of the Customer at the time of purchase or based on the place of delivery of the goods, unless otherwise specified by the primary Customer.
  5. In the event of failure to pay by the agreed deadlines, GRMTronics may suspend the service or not deliver the goods, retaining the sums already received as damages.
  6. For online purchases, a connection that masks or geolocalizes the buyer's location may result in the application of costs different from those displayed.
  7. In case of purchases in foreign currency, the currency exchange costs are charged to the buyer.
  8. Additional terms and conditions or fees may apply for purchases made by credit or debit card.
  9. In the case of online purchases, GRMtronics reserves the right to complete the sale after verifying the availability of the goods or services.
  • For both online and in-person purchases, by indicating a payment method the Customer declares that he or she is authorized to use that payment method.
  • By indicating your payment method, you authorize the debit of the cost of the goods or service.
  • If an item purchased online or in person is not available within 90 days of purchase, the contract is terminated and GRMtronics will refund the sums using the same method used for payment.

 

ART 8 – INVOICING

  1. GRMTronics reserves the right to issue an invoice in advance, at the time of purchase, immediately after purchase, or on a recurring basis in the case of provision of goods or services for a fixed or indefinite period.
  2. GRMTronics may charge the amount approved by the Customer at any time.
  3. In the case of temporary supply of goods or services, price changes will be communicated within 15 days of the change.
  4. Invoices are issued by the 10th of each month.

 

ART 9 – CANCELLATION AND SUSPENSION OF THE SUPPLY OF FIXED-TERM OR INDETERMINATE SERVICES

  1. The provision of time-based services must be terminated within 30 days of the invoice date, unless otherwise specified.
  2. Failure to pay for the goods or services will result in their suspension until the payment date.
  3. Delayed payment for the goods or services, even following suspension, does not allow the Customer to change the monthly start date of the relationship, payment or invoicing.

 

ART 10 – PAYMENT DELAYS

  1. In the event of late payment, the costs incurred by GRMTronics for collection, including lawyers' fees for extrajudicial activities, shall be borne by the defaulting Customer.
  2. Expenses are reimbursed when documented by an invoice.
  3. Late payments may result in suspension of service.
  4. Suspension of service occurs prior to and after 15 days from the sending of the formal notice to comply.
  5. Late payments of less than 30% of the total cost of the goods or services can never result in suspension of the service.

 

ART 11 – RIGHT TO CHANGE YOUR MIND

  1. There is no right of withdrawal for non-consumer customers.
  2. The provisions of the Consumer Code regarding right of withdrawal apply to individual customers.

 

ART 12 – PENALTY FOR CANCELLATION, WAIVER OR CANCELLATION OF CONTRACTS OR RESERVATIONS OF GOODS OR SERVICES

  1. Unless otherwise agreed, cancellation, waiver or termination of the contract before performance by GRMTronics has begun will result in the application of a penalty equal to 15% of the value of the goods or service.

 

ART 13 – USE OF PRODUCTS OR SERVICES

  1. The Customer may not use the services for illegal purposes and is responsible for his/her own behavior, whether or not compliant with the user manual.
  2. The Customer must use products and services in accordance with the user manual and product specifications.
  3. You may not use any goods or services, take any material, or take any action that violates these Terms, the User Manual, or the Agreement.
  4. The Customer is not authorized to process product data or information received/acquired during the use of products and services.
  5. The Customer may not, without the authorization of GRMtronics, disseminate information or technical specifications of products or services for advertising purposes.
  6. By using products and services, the Customer is aware that data – including personal data – relating to the use of the product is collected.
  7. GRMTronics may acquire data on the use and operation of the product and may transmit or transfer it to third parties in order to improve the product or service or to verify its use.

 

ART 14 – CODE OF CONDUCT AND PROHIBITIONS OF USE

  1. The Primary Customer, its auxiliaries or the Secondary Customer are not permitted to use goods or services in violation of the User Manual.
  2. The interested party or third party is not permitted to use the goods or services.
  3. In any case, it is not permitted:
  4. Performing illegal actions or attempting to generate illegal actions;
  5. Carrying out activities that are harmful or that threaten the integrity of those using the assets;
  6. Disassemble, modify, tamper with, replace parts or reproduce the contents of goods or services;
  7. Allow third parties to use goods or services;
  8. Changing the geographical location of goods or services, within a radius greater than 15 km from that provided for in the contract;
  9. Generate or share content for goods or services;
  10. Circumvent or bypass any mechanical or technological protection measures placed on goods or services.
  11. Disassemble, decompile, modify, or emulate any goods or services;
  12. Install or exploit third-party components on goods and services;
  13. Separate components of the good for use in different goods or services;

 

ART 15 – ACCOUNT FOR USE OF SERVICES AND ASSISTANCE

  1. The Customer will have to create an account to use certain services, for which he or she is solely responsible.
  2. By creating an account, the Customer agrees that GRMTronics may access the usage and geolocation data of machinery, goods, or services.
  3. By using the account, the Customer agrees that GRMTronics may control and manage the account, access and process the user data and extract it also for the purpose of reporting any violation of the terms of use or contract.
  4. The account cannot be transferred to the secondary Customer or to interested third parties.
  5. The Customer may not use or enter false, inaccurate or misleading information when creating the account.
  6. GRMTronics may transfer the ability to access the account to third parties for the purpose of monitoring or improving the service, giving notice to the Customer within 7 days of the transfer.
  7. The Customer may request to view any additional conditions provided by the third party.

 

 

ART 16 – ACCOUNT USE

  1. The user must keep his or her account active, allowing GRMTronics to view and extract information such as geolocation and how goods and services are used.
  2. The user will have to log in to their account once every 15 days, transmitting or allowing the remote extraction of geolocation data.
  3. Failure to access your account for more than 15 days will entitle GRMTronics to deactivate the service.
  4. Geolocation of the account in a location other than that indicated in the contract will entitle GRMTronics, without prior notice, to suspend the user and the use of any service.
  5. The account will remain deactivated until the Customer requests reactivation or until relocation to the geographical area declared in the contract.
  6. In the event of tampering or modification of the assets, the account may be permanently closed or temporarily suspended without notice.

 

ART 17 – ACCOUNT SUSPENSION

  1. Suspension consists of the temporary blocking of functions related to goods or services.
  2. Accounts may be suspended, without prior notice, in the event of violation of these GTC or the contractual terms, as well as in the event of non-compliance, even minor, by the primary, secondary, or third-party Customer.
  3. Should a cause for account suspension occur, GRMTronics will send the Customer, within 15 days of discovery, a communication containing an indication of the contested conduct as well as the timeframes and terms for reinstating the account.
  4. The suspension status can last from 30 to 120 days.
  5. The primary Customer must, within the suspension period indicated by GRMtronics, remove the disputed conduct and restore correct use of the account.
  6. Once the disputed behavior has been removed, the primary Customer must notify GRMTronics, requesting account reinstatement, and simultaneously documenting the actions taken to remove the behavior.
  7. GRMTronics shall verify the end customer's actions and restore the functioning of the goods and services within 15 days of the communication referred to in paragraph 5 of this article.
  8. An appeal against the account suspension order may always be lodged with GRMTronics within 30 days of the dispute referred to in paragraph 2 of this article.
  9. GRMtronics will decide on the complaint within 30 days of receipt.
  • The suspension of the account ceases to be effective after the deadlines referred to in paragraph 8 of this article have elapsed, without the complaint having been decided.
  • The terms referred to in the previous paragraph are suspended if GRMTronics carries out investigative actions or requests documents for the purposes of the investigation.
  • The deadline for completing the proceedings begins again from the date of completion of the investigative procedures or from the date of receipt of the documents, if requested from the primary, secondary, or interested third party Client.
  • Failure to remove the causes of suspension will result in closure of the account and termination of service.
  • Information relating to deleted accounts is not subject to retention, return, or transfer except for business or legal reasons.

 

ART 18 – PRECAUTIONARY SERVICE BLOCKING

  1. The precautionary blocking of the service consists in the temporary cessation of the functioning of the goods or services.
  2. GRMTronics may, as a precautionary measure, block the use of goods or services if it is likely that a primary Customer, or his delegate, is violating the terms of service, contract, GTC or conditions of use.
  3. The block cannot exceed a total term of 30 days.

 

ART 19 – TERMINATION OF SERVICE

  1. Termination of service means permanent deletion of your account.
  2. Accounts can be deleted:
  • in the event of failure to remove the causes of suspension within the terms set;
  • in case of repeated violation of the terms of service or contract;
  • in case of violation of mandatory provisions of law;
  • For serious facts capable of undermining trust in the correct use of goods or services.
  1. The termination of service is communicated by GRMTronics within 90 days of discovering the facts, by means of a communication containing an indication of the contested conduct.
  2. An appeal against the suspension may be lodged with GRMtronics within 30 days of the contestation of the conduct.
  3. The complaint is decided within 60 days.
  4. The terms for deciding on the complaint are suspended if GRMTronics carries out investigative measures or requests documents for the purposes of the investigation.
  5. The deadline for completing the proceedings begins again from the date of completion of the investigative procedures or from the date of receipt of the documents, if requested from the primary, secondary, or interested third party Client.
  6. Information relating to deleted accounts is not subject to retention, return, or transfer, except for business or legal reasons.

 

ART 20 – ASSESSMENT DOCUMENTS

  1. To verify the correct use of goods or services, GRMTronics may carry out investigations on the goods being sold or on the methods of use.
  2. The following constitute verification documents:
  • Obtaining information from primary customers, secondary customers or interested third parties;
  • Inspection of business property or premises;
  • Signalling, descriptive or photographic surveys;
  • Extraction and analysis of data, statistical samples or mechanical usage data;
  • Acquisition of documentation relating to the use of goods or services;
  • Any other technical inspection;
  1. If any investigations need to be carried out, GRMtronics must give written notice to the primary Customer within 7 days of the start of operations.
  2. The primary Customer is obliged to allow access to goods or services, without making any changes from the date of the request until the intervention or acquisition by GRMTronics.
  3. The reporting deadline may be reduced to up to 24 hours from the start of operations in the event of tampering, concealment, or contamination of goods and services.
  4. Failure to comply with this article will result in termination of service.

 

ART 21 – ADDITIONAL EQUIPMENT AND DATA PLANS

  1. An Internet connection and/or data plan may be required to use goods and services.
  2. GRMTronics indicates in the purchase contract which goods must necessarily be connected to the internet and/or must be geolocated for their functioning.
  3. To use certain goods or services, GRMTronics may, at any time, upon written notice, require an internet connection or geolocation of the goods.

22 – AREA OF EXPERTISE

  1. In order to limit competition between GRMTronics products in the same areas, the use of products and services is limited to the areas of expertise declared in the contract.
  2. The primary or secondary Customer may not use, transfer or otherwise utilize the products and services outside the area of competence declared in the contract, without the prior authorization of GRMTronics.
  3. To use products or services outside the area of competence, permanently or temporarily, the primary Customer must request authorization from GRMtronics via certified email.
  4. From the date of the request, GRMTronics may object to the use/movement of products or services outside its area of competence within the following 20 days.

 

23 – TEMPORARY SERVICES

  1. The primary Customer and GRMTronics may cancel the services without a pre-established duration with 30 days' notice.
  2. The primary Customer and GRMTronics may cancel a fixed-term service with 15 days' notice.
  3. Fixed-term service contracts are automatically renewed upon expiry for the same period.
  4. The cancellation methods are specified in the contract, with those sent via certified email or registered mail being valid.

 

 

ART 24 – AVAILABILITY OF SERVICES

  1. Goods, services, materials, and products offered may be periodically unavailable, offered only for a limited period of time, offered with limitations in certain geographic areas, or not offered/sold/purchasable in certain territories.
  2. Goods, services, materials, and products offered may vary by country/region, user's device, or other external factors, such as Internet or network connection.
  3. If you change the location associated with your goods or services, you may have to repurchase the products you had and paid for in your previous country/region.
  4. GRMTronics is committed to keeping its assets and services up and running.
  5. Services are not offered with a guaranteed level of quality.
  6. Online services are subject to occasional malfunctions or interruptions depending on the Internet connection.
  7. In the event of a blackout or interruption of service, the user may not be able to use the goods.

 

ART. 25 – UPDATING OF GOODS OR SERVICES

  1. GRMTronics may make changes to goods or services at any time, upon prior notice, in order to implement and update the technical characteristics of the products, subject to acceptance by the primary Customer.
  2. The Primary Customer may cancel the upgrade 15 days before the upgrade becomes effective, is scheduled, or is installed.
  3. Use of goods or services after the effective date of the changes constitutes tacit acceptance of the new terms and conditions and changes.
  4. If the Customer does not accept the update, he/she will have to close his/her account and/or cease using the goods or services.
  5. The use of obsolete goods or services is done against the will and opinion of GRMTronics.
  6. The primary customer or user is solely responsible for any damage resulting from the use of obsolete goods or services.
  7. The updating of goods or services may always take place, even without prior communication and acceptance by the Customer, in the event of:
  • Of changes in law;
  • Communications or orders from public authorities;
  • Evolution of services;
  • Technical reasons;
  • Implementation of operational requirements;
  • Make improvements to the terms of use;
  • Operational requirements;

ART 26 – SOFTWARE

  1. To use some goods or services, it may be necessary to install software.
  2. To use goods or services that use software, periodic updates or configuration changes may be necessary.
  3. GRMTronics undertakes to make updates and modifications at no cost to the user.
  4. In order to allow for the updating, modification, and development of further services, the Customer consents to the recording and storage of data relating to the use of the goods.
  5. In the event of an update that is essential to the use of goods or services, these conditions will continue to apply unless additional or different conditions are communicated by the installation date.
  6. Failure to accept updates or changes may result in malfunctions in the Services.
  7. GRMTronics undertakes to allow the use of the outdated good or service.
  8. GRMTronics is not obligated to provide support for out-of-date goods or services.
  9. GRMTronics is not obligated to guarantee the functioning of out-of-date goods or services.

 

ART. 27 – LICENSE TO USE THE SOFTWARE

  1. Unless otherwise provided in the contract, any software provided by GRMTronics is governed by these terms.
  2. GRMTronics allows only the primary Customer to install the software on the goods supplied, for use on a single machine or asset.
  3. The use of the software is permitted exclusively to the primary Customer, its assistants or the secondary Customer.
  4. On some goods or services, the software may be installed for personal, non-commercial use.
  5. The software may not be transferred to third parties.
  6. Third-party code or scripts, which are included with the Software, are licensed to you by the third party owners of such code.
  7. The software is licensed, not sold.
  8. GRMTronics owns and reserves all rights to software developed, programmed, or made available for use in goods or services.

 

ART 28 – PROHIBITIONS ON THE USE OF SOFTWARE

  1. Unless specifically approved by GRMTronics, the software license does not permit the primary or secondary Customer to:
  • Circumvent or bypass any technological protection measures in the software or related services;
  • Disassemble, decompile, decipher, modify, tamper with, or emulate the software;
  • Exploit the software for purposes outside the contract;
  • Separate components of software or services for use on different devices;
  • Publish, duplicate, rent, loan, lease, lease, license, sell, export, import or distribute the software or services contained therein;
  • Transfer the software, licenses, or any access rights to any third party;
  • Use the Services in any unauthorized manner that may interfere with the use of the Services;
  • Exclude GRMTronics from audits of the correct use of the software, goods or services;
  • Allow any third party to access or use the software's data or network;
  • Allow unauthorized third-party applications to access or modify software, goods, or services.
  1. The minimum penalty for violating this article is termination of service.

 

ART 29 – FAULTS AND DEFECTS IN GOODS AND SERVICES

  1. For guarantees against defects and faults in goods and services, exclusively the provisions set out in the conditions of sale apply.

 

ART 30 – RESPONSIBILITY

  1. In the event of minor negligence, GRMTronics' liability is limited solely to the breach of material obligations under the contract, those whose fulfillment is essential for proper execution or on which the Customer must regularly rely when using goods and services.
  2. This liability is limited to typical damages foreseeable at the time of entering into the contract.
  3. The personal liability of GRMTronics' legal representatives, vicarious agents, and employees for damages caused by slight negligence is limited to the extent described in Article 10, Paragraph 1.
  4. The limitations of this Article do not apply to:
  5. In case of damage caused intentionally, through gross negligence or deliberately;
  6. In case of other binding conditions;
  7. When GRMTronics assumes a guarantee that is actually in effect.

ART 31 – CONTENT OF GOODS AND SERVICES

  1. Many GRMtronics goods and services allow remote access to the products sold.
  2. Remote access allows GRMtronics to create, archive, or share the content of the service offered to the customer.
  3. GRMTronics does not claim ownership of the content, which remains the property of the primary Customer, who is responsible for it.
  4. When the primary Customer shares the content of the service or requests assistance, in person or remotely, GRMTronics allows the use, saving, recording, reproduction, transmission, sharing and display of the content and operation of goods or services.
  5. GRMTronics will retain the data acquired to monitor, plan, and develop the goods and services offered.
  6. GRMTronics is not responsible for the Customer's use of the goods and services.

 

ART 32 – INTELLECTUAL PROPERTY

  1. To the extent necessary to provide or improve the Services to Customer or third parties, Customer grants GRMTronics a royalty-free, worldwide license to the intellectual property arising from the use of the Goods and Services.
  2. By using goods and services, the Customer allows the viewing, duplication, storage, transmission, reformatting, and distribution of data collected by the tools.
  3. Data acquired by GRMTronics may be made available online, publicly with or without limitations, and may be displayed in demonstrations or promotional materials.

ART 33 – DATA PROTECTION

  1. By using goods and services, the primary Customer consents to the collection of personal data and use of the goods in accordance with the privacy policy.
  2. The primary customer undertakes to inform the secondary customer or the interested party of the conditions relating to the privacy policy.

 

ART 34 – USE OF DATA

  1. When tracked, data on the use of the goods or geolocation are processed exclusively to facilitate the use of the goods or to protect the rights of the main Customers with exclusive rights in certain areas.
  2. Geolocation is also tracked and acquired to verify the use of the property in the relevant territorial area.
  3. Connection data is tracked to verify correct use of the asset or to provide remote assistance.
  4. All collected data may only be used for legal purposes, to protect company assets, to protect third-party customers, or to improve goods and services.

 

ART. 35 – PROHIBITION OF EXPORT OR TRANSFER

  1. The products sold by GRMTronics and equipped with a geolocation system are sold in a single territorial area identified in the contract.
  2. The export, transfer, or different geographical location of the goods to countries, regions, provinces, cities, or locations other than those stated in the contract constitutes a violation of the contractual terms.

 

ART. 36 – UNILATERAL AMENDMENTS TO THE GENERAL CONTRACT, SALE, USE OR LICENSE CONDITIONS

  1. The General Conditions of Contract, Sale, Use or License may be modified at any time by GRMTronics.
  2. During the execution of the relationship, in order to modify the conditions, it is essential that GRMtronics notify the main Customer of the new conditions.
  3. The principal Customer has 15 days from receipt to oppose the application of the new conditions.
  4. Failure to object within 15 days will result in a change in the conditions.
  5. Timely opposition will result in the inapplicability of the new conditions and the applicability of the conditions originally provided.
  6. In the event of an objection and within 7 days, GRMTronics may argue that the changes are essential for the continuation of the contract.
  7. Following an exception, the primary Customer may, within the following 7 days, accept or terminate the contract.
  8. The acceptance or non-acceptance, tacit or express, of the primary Customer also has effects on the secondary Customer and on interested third parties.

ART 37 – CUSTOMER DECLARATIONS

  1. The Customer's declarations must be true, accurate and complete.
  2. Inaccuracy or incompleteness may entitle GRMTronics to refuse partial or full payment and withdraw the goods or services.
  3. Pursuant to this article, inaccurate or reticent declarations by the Customer, relating to circumstances such that GRMTronics would not have given its consent or would not have given it under the same conditions if it had known the true state of affairs, are grounds for cancellation of the contract when the contractor has acted with intent or gross negligence.
  4. During the execution of the contract, the Customer must communicate the change of residence, domicile or registered office.
  5. In case of non-compliance, the Customer is responsible for any damage caused.

ART 38 – PROTECTION OF PERSONAL DATA

  1. In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, as amended, regarding the processing of personal data and the free movement of such data (the "Regulation"), the personal data of the Primary Customer, Secondary Customer and the interested third party collected in the context of the signing of the Contract are necessary for the processing of the subscription request and the correct execution of the Contract management operations.
  2. Personal data is intended for GRMTronics, as the Data Controller, and will be processed lawfully, fairly, and transparently.
  3. GRMTronics may communicate the personal data of interested parties only to the persons or authorities for whom the Regulation authorizes the transmission, under the conditions and within the limits established by the Regulation itself.
  4. GRMTronics may be required to disclose information to certain administrative, tax, or judicial authorities.
  5. In order to meet business or contractual requirements, with particular reference to area exclusivity clauses, the personal data of interested parties may be shared among area representatives belonging to the GRMTronics Group.
  6. With reference to their personal data, the Primary Customer, the Secondary Customer and the interested Third Party have the right to access, rectify, object to the processing, portability, and erasure of personal data collected and processed by the Data Controller.
  7. To exercise one or more of his/her rights, the Contractor (or the Beneficiary and/or any Third Party Contact) can contact the Data Controller by certified email at the address or by registered mail with return receipt
  8. The personal data protection policy is available on the GRMTronics website.

ART 39 – WAIVER OF END-USER PROTECTION PROVISIONS

  1. Microenterprises, small businesses, or non-profit organizations agree to waive their rights under the European Electronic Communications Code (ECC) as set out in Directive 2018/1972.

ART 40 – COMPETENT COURT

  1. In the case of a professional, the competent court for the execution of the contract or compensation for damages is that of Rome.
  2. In the case of a consumer, the consumer's jurisdiction applies.
  3. All disputes arising from or in connection with this contractual relationship shall be governed by Italian law, excluding the United Nations Convention on Contracts for the International Sale of Goods.

ART 41 – COMMUNICATIONS

  1. Unless otherwise provided, communications between the Customer and GRMTronics must take place:
  • For GRMtronics: at GRMtronics Srls – Via Albert Einstein, 5/5A – 00015 Monterotondo (Rome) Italy – grmtronics@pec.it
  • For the main Customer: to the address indicated in the contract or subsequently communicated.
  • For the secondary Customer or interested third party: at the address communicated by the primary Customer.